If you are making a Holiday
Cancellation Claim, click
here.
We would always recommend
you contact us (01202 642840) as soon as you are aware
there is a likelihood of a claim. This allows prompt and
efficient advice to be provided.
However, there are times when
the office is closed and if the circumstances warrant
it may be appropriate to call the insurance company's
out of hours claim line. See details
below.
Emergency repairs should always
be carried out to minimise further damage. Keep all receipts
to send to us later.
Keep all damaged goods until
it has been decided whether inspection by us or your insurers
is required. DO NOT assume a damaged carpet will be replaced;
a specialist contractor may be appointed.
Photographs and/or video recordings
of the damage may be useful.
If calling any of the numbers
below
-
Be aware of the name of your insurers
- Have the Policy number available.
It is always advisable to
contact us (01202 642840) to allow us to oversee the claim.
TELEPHONE NUMBERS FOR OUT OF NORMAL BUSINESS
HOURS CLAIMS REPORTING |
| ALLIANZ INSURANCE PLC |
| Motor |
- fleet |
0800 5875858 |
| |
- non-fleet |
0845 6000676 |
| Home |
0845 0731114 |
| Working from Home |
0845 0731114 |
| Glass |
- home |
0800 474747 |
| |
- commercial |
0800 474747 (Solaglas) |
| Annual Travel |
02380 644633 |
| Self Catering Legal Advice Helpline |
|
| |
- Scotland only: |
0141 221 8878 |
| |
- Elsewhere in UK: |
0117 976 1006 |
| For all other Self Catering claims this Loss Adjuster
is able to assist:- |
| |
Davies |
0870 420 1100 |
| Musical Instruments |
08706 001001 |
| (please state your name, Master
No. 30625 and your Policy No.) |
| Allianz Engineering |
07711 631606 |
| |
|
| ANSVAR |
| General |
0117 934 0437 |
| Glass |
0500 006060 |
| |
| ARCH INSURANCE (Europe)/BIBA TRAVEL |
| Emergency Assistance |
0208 773 5620 |
| |
| AXA |
| Motor / Household |
0870 9035999 |
| Home |
0870 5234560 |
| Commercial |
0870 5561161 |
| Glass |
- commercial |
0845 1461544 |
| Goods in Transit |
0870 9000860 |
| |
|
| BIBA TRAVEL |
|
| See Arch Insurance (Europe) |
|
| |
|
| CONGREGATIONAL & GENERAL |
| Home |
07071 880946 |
| Glass |
07071 880947 (Highway Glass) |
| |
|
| ECCLESIASTICAL |
| Home/Commercial |
01452 528533 |
| Glass |
0800 474747 (Solaglas) |
| |
|
| ELECTRICAL CONTRACTORS INSURANCE CO. LTD. |
| Legal Advice Helpline |
0870 5234500 |
| |
|
| EQUITY REDSTAR |
| All Enquiries |
0870 6081937 |
| |
|
| EXTRASURE |
| Extrasure |
0845 2712450 or 2712451 |
| DriveSure |
0845 4589677 |
| |
|
| LEGAL & GENERAL |
| Motor |
0870 900 5565 |
| |
- windscreen |
0800 0279041 |
| Home |
0870 5234511 |
| |
|
| LETSURE |
|
| All Enquiries |
0208 603 9523
(Not out of hours) |
| |
|
| MINI BUS PLUS |
|
| All Enquiries |
0800 072 4365 |
| |
|
| NAVIGATORS AND GENERAL |
| Boats |
01273 863400 |
| |
|
| NIG |
| Motor |
08701 515 596 |
| Home |
0845 607 1626 |
| Commercial |
0870 0100 457 |
| |
|
| NORWICH UNION |
| Motor (Private Car & Commercial) |
0800 678 999 |
| Home |
- excluding Tapestry |
0800 012345 |
| Home |
- Tapestry |
0800 0153021 (from UK) |
| |
+44 (0)1603 208042 (from abroad) |
| |
- Tapestry (Medical
Emergency) |
020 7537 9111 or
01603 208042 |
| Commercial |
0500 114477 |
| Travel |
01738 635566 |
| Office and Surgery |
0800 0151498 |
| |
|
| OCASO |
|
| All Enquiries |
0207 377 6465 |
| |
|
| PAVEY WESTINSURE |
|
| All Enquiries |
07815 452 074 |
| |
|
| ROYAL & SUNALLIANCE |
| Motor |
0800 300 988 |
| |
- windscreen |
0800 0964567 |
| Commercial |
0870 600 3200 (Not out of hours) |
| Home |
(08:00 - 22:00 hrs) |
0117 3020793 |
| |
(all other times) |
01772 758023 (Homeserve) |
| |
|
| TOWERGATE |
| Holiday Homes |
08705 234900 (Capita) |
| |
|
| ZURICH |
| Motor |
- commercial |
0800 137429 |
| |
- private |
0800 400641 |
| Home |
0845 7125220 |
| Commercial |
0800 0567 999 |
This list is updated regularly and believed to be correct at the time
of publication.
You may also refer to the Policy documentation in your possession.
