Terms of Business - Retail & Commercial Clients

Our Services

We are authorised and regulated by the Financial Services Authority.  Our FSA Register number is 306499.  You can check this information on the FSA Register by telephoning 0845 606 1234 or visiting the FSA web site www.fsa.gov.uk/register/home.do.

Our recommendations are selected from a range of policies offered by a number of insurers.  You may ask us for a list of the insurers used by us.  In respect of self catering insurances, cover is usually placed with Allianz using our exclusive scheme.  For musical instruments cover is usually placed with Allianz Musical Instruments.

Uninsured motor loss recovery legal expenses insurance (unless as an integral part of the vehicle insurance) is arranged via a single insurer, DAS Legal Expenses Insurance Company Limited, is optional, and not available in isolation.

All premiums indicated are inclusive of Insurance Premium Tax (IPT), Value Added Tax (VAT), and charges as appropriate. You will usually not have to pay for our services – if we make a charge this will be clearly explained to you. Our earnings are paid to us at the time the premium is passed to the Insurer.

We accept payment by cheque payable to J L Morris (Insurance Brokers) Limited and BACS to account number 52847004 – sort code 51 81 18.

If paying from a non-UK bank account please add £7.00 to the premium to cover our bank’s handling charge. The reference numbers you will need if paying from a non-UK bank account are:

IBAN		GB97NWBK51811852847004
IBAN BIC		NWBKGB2L

If you require an instalment facility the method of operation and the charges will be explained to you. Most insurers will accept payment by credit or debit card.

It is your responsibility to provide complete and accurate information at all times, including the commencement of an insurance, renewal and claims.  If you fail to disclose material information this could mean that part or all of a claim may not be paid.

All information supplied by you is only used by us in connection with administering your insurances. You have the right to see information we hold about you. Where a credit check - see below - is carried out we do not see the results of this credit check.

Most premiums are held on a Risk Transfer basis. We will advise you when premiums are not held on a Risk Transfer basis. Your premiums are held in a Statutory Client Trust Account in accordance with FSA rules at NatWest, 86 Poole Road, Westbourne, Bournemouth, BH4 9EE. Payment of the premiums is deemed to be acceptance that our choice of banking arrangements is acceptable to you.

When we act as a sub-broker in the arrangement and management of your insurances, we will pass the premiums to the next broker, who must also follow FSA accounting rules.

If we fail in the high levels of service we aim to achieve please complain in writing to David J Morris ACII, Chartered Insurance Broker at the address on this letterhead.  Details of our formal complaints procedure can be provided.  You may also refer your complaint to the Financial Ombudsman Service.

For the current Financial Services Compensation Scheme levels please refer to refer to www.fscs.org.uk

Where the cover is based on a true sum insured, the responsibility remains with you to select the correct value. For buildings this will include debris removal, professional fees, statutory authority requirements, and the cost of labour and materials as supplied by the builder.

For contents this will represent replacing all of the contents as new, at today’s prices.

Where there are tax changes, such as VAT, it is your responsibility to advise us of the amended sum insured.

Some insurers, so as to provide you with the most attractive premium, and/or assess your credit rating for premium payment, will carry out a credit check. Unless you indicate to the contrary we will use these credit checks at inception and each renewal.