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We have arranged insurance cover to protect ourselves
if you have to cancel your booking or curtail your holiday. Subject to
the circumstances falling within the terms of the insurance we have arranged
for our protection, we would ourselves be able to refund certain costs
incurred by you in connection with the holiday. Otherwise refunds would
be at our discretion.
A summary of our insurance follows. Please remember that the insurance
is for our protection and the Insurer will not indemnify you.
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| As a result of the holiday being cancelled or curtailed
due to: |
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1. |
Death, accidental bodily injury, or illness of: |
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a) |
you and/or any persons with whom you have arranged to travel or meet
at the specified holiday establishment |
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b) |
any close relative or business associate of yours or of
any person with whom you have arranged to travel or meet at the specified
holiday establishment |
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2. |
a) |
jury service |
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b) |
witness call |
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c) |
compulsory human quarantine on the instruction of the
Government or any competent public authority |
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d) |
unemployment through redundancy, after the date of booking
and before the commencement date of the holiday |
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e) |
your pregnancy and/or any person with whom you have arranged
to travel or meet at the specified holiday establishment, occurring after
the original booking |
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3. |
Fire, storm, flood, malicious damage or theft
which is the subject of a business or home insurance claim and which occurs
at your main residence or business premises within seven days before the
commencement of the holiday or at any time after the commencement of and
during the holiday with require your presence at home. |
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4. |
Occupational posting of which you were not aware at the
time of the booking of the holiday |
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5. |
Cancellation or curtailment of scheduled transport
services due to strikes, riots, or civil commotion, but limited to the
cost of alternative transport up to £100.00 for each person for
the outward journey, and £100.00 for each person for the return
journey |
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6. |
The irrecoverable cost of alternative similar
accommodation if the holiday is disturbed by excessive noise, substantial
loss of visual amenity or any other significant nuisance outside of our
control rendering the accommodation unsuitable for holiday purposes, subject
to: |
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a) |
a maximum payment of 150% of the invoice cost of the original
booked accommodation |
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b) |
the disturbance not being in existence or a commencement
date publicly announced at the time of booking the holiday |
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c) |
the disturbance being confirmed as expected to exceed
a 24 hour period |
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7. |
Your inability to reach the specified holiday
establishment: |
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a) |
due to adverse weather conditions making the journey exceptionally
hazardous or impossible |
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b) |
due to road closure except where alternative routes are
open |
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c) |
upon the advice of the local Police |
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provided that you take all reasonable steps
to reach the specified holiday accommodation. |
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| Our insurance does not cover: |
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a) |
disinclination to travel |
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b) |
failure of public or private transport services,
other than due to strikes, riots, or civil commotion |
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c) |
suicide, attempted suicide, insanity, the
influence of alcohol or the effect of drugs not taken in accordance with
treatment prescribed and directed by a registered medical practitioner |
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d) |
booking a holiday against the advice of a
registered medical practitioner |
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e) |
unemployment through redundancy where impending
notice of redundancy existed at the time of booking the holiday |
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f) |
any loss which is otherwise insured by a Travel
Insurance, or a Travel Insurance provided as a benefit by a credit card,
or an Annual Travel Insurance, whether part of a Home Insurance Policy
or otherwise |
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g) |
any loss arising directly or indirectly from
the failure or fear of failure of any computer program, to recognise or
to correctly interpret or process any date as its true calendar date,
or to continue to function correctly beyond that date |
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h) |
any loss directly or indirectly arising out
of any nuclear, chemical or biological contamination due to any act of
terrorism |
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i) |
any person not resident within United Kingdom,
Channel Islands & Isle of Man. |
